Remote access to Helix (SSH) from outside the NIH network was discontinued on Wednesday, December 6, 2017 to comply with HSPD-12 and other security mandates. Users must be on the NIH network or the NIH virtual private network (VPN) to access Helix.

Accessing the NIH network from a remote location requires the following:

• Government-furnished equipment (GFE) or verified contractor furnished equipment (V-CFE), such as a laptop
• Smart card (PIV card) authentication
• Internet access
• The Cisco AnyConnect Secure Mobility Client software used by NIH for secure remote access

Your information system security office (ISSO) can provide specific guidance for your IC. If you need help configuring your NIH equipment, please contact the NIH IT Service Desk.

Additional information about this change can be found on the Frequently Asked Questions (FAQs) page here.

If you have concerns or questions that are not covered on this FAQ page, please contact NIH HPC (Helix/Biowulf) staff at staff@helix.nih.gov

What options do I have to access Helix from remote locations?

The most common solution requires either Government furnished equipment (GFE) or verified contractor furnished equipment (V-CFE) with smart card (PIV card) authentication and configured to use an approved secure remote access method such as Virtual Private Network (VPN). Your information system security office (ISSO) can provide specific guidance for your IC.

Will any Helix network service be accessible from outside the NIH firewall?

Anonymous FTP Helix network service will be accessible from outside the NIH firewall.

What about other Helix network services that require authentication?

Any other Helix network services that require authentication will be limited to systems on the NIH network.