See the page about Getting an account

If you account was locked due to inactivity, and if you are on the NIH network or VPN, you can unlock it through the User Dashboard. If not, please send email to staff@hpc.nih.gov.

All HPC accounts (Helix and Biowulf) must be renewed each year. Users need to fill out the form at https://hpcnihapps.cit.nih.gov/auth/accounts/recert.php The form is restricted to the NIH network, and requires authentication with your NIH login username and password. Users who cannot access the form should contact staff@hpc.nih.gov for help. Users must select their IC and PI on the form, and provide a 1-2 sentence description of their research. Users are asked to fill out the form in September of each year, and PIs are asked to approve in October.

See the webpage about Connecting to Biowulf

To display simple graphical output, such as PDF, JPEG, or PNG files, connect to Helix or Biowulf using X11. For running application GUIs or more advanced graphical displays, use NX as your X11 server.

To process data on the NIH HPC systems, the data needs to reside on the /home or /data areas. If your data is on your local desktop or server, it will need to be transferred to the NIH HPC systems. There are several methods such as GUI file transfer clients, scriptable commandlines, and Globus available for file transfer. See the file transfer page for details.

Fill out the form at https://hpcnihapps.cit.nih.gov/auth/dashboard/storage_request.php. You can only request a quota increase for your own /data area or for a shared area where you are the group owner.

If you need a new group area where members of your group can all read and write files, fill out the form at https://hpcnihapps.cit.nih.gov/auth/dashboard/shared_data_request.php.

There are several options for sharing data, depending on whether you want to share one-time, occasionally, or regularly, and depending on whether you want to share with an HPC user, a collaborator at NIH or a collaborator outside NIH. See the Sharing Data page for details.

Fill out the form at https://hpcnihapps.cit.nih.gov/auth/dashboard/group_change.php. Only group owners are allowed to make changes to a group.

Understand how Linux permissions allow or deny access to files, and how to determine and change permissions is described on the Managing Access Permissions page.